Choosing the right roofing company is one of the most important decisions you'll make as a homeowner. Whether you're repairing a leak, replacing shingles, or installing an entirely new roof, this is a major investment—and you want to get it right. But with so many contractors out there, how do you know who to trust? The truth is, not all roofing companies are created equal. Some are experienced professionals who stand behind their work, while others are out to make a quick buck and leave you with a bigger problem than you started with. In this blog post, we’ll walk you through 10 practical steps to help you choose a roofing contractor that’s reliable, qualified, and trustworthy.

1. Start by Asking Around

Word of mouth is still one of the best ways to find a reputable roofer. Talk to friends, family, neighbors, or even coworkers who’ve had roofing work done recently. Ask them questions like:

• Were they happy with the quality of work?
• Did the company stick to their timeline and budget?.
• Would they hire the contractor again?

2. Check Online Reviews and Ratings

Once you’ve got a few names, do some online research. Sites like Google, Yelp, Angi, and the Better Business Bureau (BBB) can provide helpful insights into a company’s reputation.

• Consistency in feedback (Are there repeated complaints?)
• How the company responds to negative reviews
• Photos of completed work, if available

3. Look for Local Experience

It’s always a good idea to hire a local roofing company. Why? Because they:

• Understand local weather conditions and building codes
• Are more likely to honor warranties and guarantees
• Have built a reputation in the community

4. Make Sure They’re Licensed and Insured

This step is crucial.

• Contractor’s License: Required in most states and municipalities
• General Liability Insurance: Covers damage to your home
• Worker’s Compensation Insurance: Protects you if a worker is injured on your property

5. Check for Manufacturer Certifications

Some roofing manufacturers certify contractors who meet specific standards for training, quality, and service. These certifications often come with added benefits like extended warranties and assurance that the contractor knows how to install the product properly.

• GAF Master Elite®
• Owens Corning Preferred Contractor
• CertainTeed SELECT ShingleMaster™

6. Get Multiple Written Estimates

Never settle for the first quote you get. Reach out to at least three roofing companies and request written estimates for your project.

• A breakdown of materials and labor costs
• The type and brand of roofing materials
• Estimated start and completion dates
• Payment schedule and terms
• Warranty information

7. Don’t Pay Everything Upfront

A reputable roofing contractor will never ask for full payment upfront. It’s standard to pay a deposit (often 10–30% of the total), with the rest paid in stages or upon completion.

• Using a check or credit card for deposits
• Getting all payment terms in writing
• Releasing final payment only after you’re satisfied with the completed job

8. Review the Contract Carefully

Before you sign anything, make sure the contract includes:

• A full scope of work
• List of materials (including brand and product)
• Timeline and start date
• Cleanup and disposal plan
• Warranty terms (labor and materials)
• Payment schedule

9. Ask About Warranties

There are typically two types of warranties to understand when selecting a roofing company:

• Manufacturer Warranty: Covers the materials (usually 20–50 years or more)
• Workmanship Warranty: Covers installation or labor errors (can range from 1 year to lifetime)

10. Trust Your Gut

At the end of the day, go with the roofing company that makes you feel comfortable and confident. If a contractor:

• Seems evasive
• Doesn’t return calls
• Pressures you to sign quickly
• Avoids answering questions

Bonus Tips

• Visit Past Projects: If possible, ask to see a few local jobs they’ve completed. A solid company should be proud to show off their work.
• Ask About Cleanup: Roofing can be messy. Make sure the crew will clean up thoroughly—including using magnets to catch stray nails.
• Understand the Timeline: Roofing projects can be weather-dependent. Get a realistic sense of when work will start and how long it will take
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Final Thoughts

Hiring a roofing company doesn’t have to be stressful. By doing your homework, asking the right questions, and paying attention to red flags, you can find a contractor who will do the job right the first time. Remember: A roof isn’t just shingles and nails—it’s the first line of defense for your home. Take the time to choose a roofing company that values quality, transparency, and professionalism. Your future self (and your wallet) will thank you.